The Virteva Blog

Trends in service and how they're shaping our industry.

WannaCry: The Malware Pandemic of 2017

 If you’ve been keeping up with the news over the weekend, you’ve read reports of ransomware called WannaCry that is wreaking havoc on computer systems worldwide. It’s important that everyone is...

How to Waste Your ITSM Deployment

There’s no doubt about it, having a successful ITSM deployment is a big deal! And it’s well deserving of a moment to step back, let out a big sigh, and marvel in your handiwork. But while it’s...

How to Get the Most Out of Knowledge17

13,000+ people. 400+ sessions. 5 days. At Knowledge17, ServiceNow’s event of the year, taking place May 7-11 in Orlando, there is so much to see and do it can be difficult to know where to start....

3 Essentials for Security Solutions Beyond the Status Quo

There’s no doubt CISOs are taking action to help their companies identify threats earlier and respond faster; an end-of-year report from McAfee found that 65% of organizations surveyed have formal...

Uncover Buried Treasure with Better IT Asset Mangement

As CIOs are taking on more responsibility to help meet business goals, the decisions they make are being felt not just by end users, but by the bottom line as well. They must make informed choices...

9 Keys to ITSM Success in 2017

2016 saw an exponential growth of digitization across industries, and experts say this trend will only continue as the workforce and consumers alike are raising their standards for the IT...

ServiceNow Istanbul

ServiceNow has just released a new version of ServiceNow, codename Istanbul. More amazing work by ServiceNow once again!

WPC 2016 Reflections

It’s been several months since Microsoft’s latest Worldwide Partner Conference (WPC 2016) ended this past July in Toronto. Naturally, it’s common to want to immediately blog about the latest...

My Life in IT

ServiceNow Consultant for Virteva, Nic Mann, was asked to speak to the University of Minnesota’s IT Infrastructure program at the College of Continuing Education on November 9, 2016. Following is...

Learn About ServiceNow Express

What is ServiceNow Express?

If you have never heard of it before, it’s basically a simpler version of ServiceNow. What does ServiceNow Express contain? From the ServiceNow Express website: