The Virteva Blog

Trends in service and how they're shaping our industry.

Your Path to Success on the Virteva Career Development Highway

With the constantly growing demand in the IT industry, Virteva is always on the look-out for exceptional employees to add to our team. We strive to invest in a world class team, business processes, ITSM disciplines and work environment, making our company highly sought after. Virteva enables our world-wide customers to say “Yes” using today’s dynamic range of information technology demanded by the business, employees and customers, securely, reliably, anytime and from anywhere.


Kelsey_Hallstrom.jpgFor instance, we leverage the leading platform for enterprise‑wide service management, ServiceNow, in order to manage and grow our business. As a leading ServiceNow partner, we know how important it is for customers to deploy a diverse, customized and creative enterprise-wide workflow and service platform. ServiceNow links Service Management, Operations Management, and Business Management, enhancing the way people and businesses work together. Our employees use ServiceNow to deliver top notch customer service through our Service Desk, develop custom applications, and offer a full suite of managed services.


We’re also a Microsoft Gold Partner. We exceed the standards of experience, training and certification, in addition to maintaining competencies across Microsoft’s entire core solution platforms as well as all other requisite technologies including network, server, security, AD and management tools. While some companies might use and maintain these technologies for their internal business functions, Virteva offers positions that allow specialists to build and creatively expand on these platforms for hundreds of global companies.


Detailed Advancement Path Starting From the Service Desk Position:

The service desk is a common entry level position that offers multiple levels of advancement. Virteva promotes from within the company and people can work their way out of the service desk and on to the next rungs of the corporate ladder. “Through the ServiceNow software, companies everywhere are able to manage their IT environments,” said Angelique, a Virteva employee who realized how vast the opportunities really are. After just 6 months of working for the company, she was given an opportunity to learn about ServiceNow. Initially working as a Service Desk Analyst and using the ServiceNow software to log incidents, Angelique now delivers ServiceNow training to our clients. If you have a passion for working in IT and have the motivation to learn, opportunities will present themselves. All you have to do is say “Yes”!


Angelique discovered Virteva through an organization called Creating IT Futures. Hear from Angelique in this video how their IT-Ready program prepared her for a successful career at Virteva.


By partnering with workforce training organizations such as Takota Group, Creating IT Futures and JFCS, we are able to foster multiple levels of career advancement. We’ve connected with STEM college students through the Minnesota High Tech Association’s SciTechsperience Internship Program and offered them hands-on experience. Adults of all ages attend large universities in various ways and have found the “entrepreneurial minded” culture at Virteva the perfect place put their degrees to work. The University of Minnesota’s College of Continuing Education recently featured one of their graduates, Nic Mann who, as a ServiceNow Developer, spends 70% of his time developing and 30% doing business process and customer interaction work.


Virteva University Coursework (Practitioner I to Expert Level):

Here at Virteva, we pride ourselves in the career advancement opportunities that are made available to each and every employee, no matter their experience level or hired position. We offer a clear path to expertise through our Virteva University which is a unique education program offered to employees designed to further their technical, personal, and career development. Read this heartfelt story from Aaron Snyder as he describes the career path, education and connections that brought him to Virteva, the opportunities for advancement that he earned and how Virteva U supported him along the way.


We strongly believe in a work hard, play hard company culture, so we routinely host Friday grill-outs, ice cream socials, company parties & get-togethers in the lunch room. Food trucks periodically stop by to make sure the brown bag lunch hour isn’t getting too boring. Virteva is constantly recruiting bright, capable people with high energy. Take a moment to visit the Careers page of our website where you will learn about the competitive and well-rounded benefits package we offer our employees.


Delivering solutions to complex problem can only be achieved through the sharing of skills and information so no matter your level of experience, every employee is an important contributor. So, if you want to work for a company that encourages an employee’s growth and offers the latest IT technologies, where your ideas help shape the future, where you can collaborate daily with a group of innovative team members with customer service running through their blood, then Virteva is for you! Although we serve customers world-wide, our offices are headquartered in the Twin Cities area of Minnesota, just minutes from downtown Minneapolis, with remote positions opening now in new markets across the country.


Where will your career path take you at Virteva?