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The Virteva Blog

Trends in service and how they're shaping our industry.

Joel Gyolai

Joel Gyolai

Consultant, ServiceNow

Recent Posts:

Put an End to ServiceNow Skips

  When was the last time you looked through the customizations to your ServiceNow instance to see if any comparable Out of the Box (OOTB) functionality was released since you implemented it?

Knowledge16 CreatorCon

Recently, I had the opportunity to attend ServiceNow’s Knowledge 16 CreatorCon in Las Vegas. The 10th annual conference is considered the world’s largest that’s geared towards service management professionals using enterprise cloud services to change the way people work. Virteva was a proud sponsor of the annual event and I attended several breakout sessions, participated in hands-on interactive labs and listened to some great keynote speakers presenting very exciting things. Here is a glimpse of my perspective on the event…

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