The Virteva Blog

Trends in service and how they're shaping our industry.

Shannon Gronemeyer

Shannon Gronemeyer is the founder and CEO of Customer Centered Strategies, a boutique consulting firm located in New Hope, MN.
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Recent Posts

B2C Influence on B2B Customer Expectations

This is a guest blog post from our friend Shannon Gronemeyer at Customer Centered Strategies (CCS)


There are noticeable differences in the way B2C and B2B companies engage, interact with, and...