Trends in service and how they're shaping our industry.
Baby boomers are retiring, millennials are moving into management positions… what’s next? Gen Z, the college students of today, are entering the workforce and bringing with them their innovative minds, new ideas, and higher expectations for the way an office should use technology.
We couldn’t do what we do at Virteva without our people.
So, you want to build a Service Delivery Team? All right, I guess I can help a little with that as I’ve helped build a few. Here are five principles I rely upon when building and running a team. Hope this helps and good luck!
Everyone has an opinion about millennials these days. What they’re buying, what they’re killing, why Millennial Pink is a thing… But while the hard evidence supporting these particular opinions varies, we do have some insight into what the millennial workforce values in a workplace. It turns out, Millennials value employers who are willing to invest in them. According to a recent Gallup article, 59% of millennials say opportunities to grow professionally are extremely important to them when applying for a job, compared with 44% of Gen Xers and 41% of Baby Boomers.
Virteva recently had the pleasure of partnering with the Minnesota High Tech Association (MHTA) to host a group of local Advanced Programming high school students for a tour of our operations center and a chance to chat with some of our engineers. MHTA is a great organization that, among other things, partners with local companies to provide Tech Experience Tours for students interested in IT and want to see first-hand how technology is used in the business world.
ServiceNow Consultant for Virteva, Nic Mann, was asked to speak to the University of Minnesota’s IT Infrastructure program at the College of Continuing Education on November 9, 2016. Following is an excerpt of Nic’s presentation. Click here to view the PowerPoint presentation or here to watch a video.
Hello there! My name is Aaron Snyder and I am currently a Lead Technician on the ServiceNow team here at Virteva. It has been quite the ride for me so far and I can’t believe I will only be hitting my 3-year anniversary with Virteva in March of 2017. I would have never guessed when taking the opportunity to work at Virteva that I would be where I am today. With that being said, a multitude of things played key roles in being where I am today. I’m going to take you on a magical journey, well maybe not magical but a journey nonetheless, on where I started and how I attained the base that I am standing on today.