The Virteva Blog

Trends in service and how they're shaping our industry.

ServiceNow ITSM vs CSM

Prior to the Istanbul release, the only option for serving external customers with ServiceNow was to engineer the ITSM platform for that purpose. This worked okay, but it was time-consuming both...

How to Scale Up your VC Backed Business

Making smart decisions with the money your organization gets from investors is critical to your organization’s longevity. It’s a delicate balancing act to align your business objectives, growth...

Top 5 IT Management Mistakes to Avoid

IT management isn’t what it used to be. Things are changing and evolving faster than ever before. Things that once were Never Do are now Must Have. Staffing is always a challenge, and keeping up...