Trends in service and how they're shaping our industry.
You asked, we listened, and now we’re excited to announce that, starting today, you will discover several new functionalities in your ManagedNow portal! After feedback from our customers and 570 hours of R&D, we’ve developed a variety of enhancements designed to help you get more mileage out of your ManagedNow fuel.
Ever since Microsoft announced that Skype for Business is going to be absorbed by Teams, our clients have been asking us, “Is Skype dead?” The answer, of course, is no… mostly. Skype isn’t dying. But it is transforming.
Adopting Windows-as-a-Service is a common challenge we’re seeing organizations of all sizes coping with. It’s a new paradigm they need to assume, and we’ve helped our clients understand how others are approaching it and provided additional context behind the shift.
Remember the days when you’d implement a tool, train your people on it, and then you’d be set until you decide to change or upgrade tools? The longer you’d have that tool, the more familiar your people would become with it and adoption was pretty much guaranteed. This was great. But at the same time, the more invested you were in that specific tool, the harder it would be to change to the next new thing.
The Case for Cloud Security Many companies still hold on to a belief that the cloud is unreliable and prone to attack. While I can understand the sentiment, it usually feels short-sighted. If you think on-premises is always safer than the cloud, try looking at this through a different lens: banking.
Conference calls. Everybody loves them. For me, the best parts are the perpetual coughing, chewing, and crying children. Who doesn’t want to hear your dog barking at the UPS guy for 7 minutes? I also enjoy call leaders constantly asking, “who joined?”, “can you switch slides?”, and “is Nick on the call?”. Or when you get the “Sor…I’m cal…om a…ffee sho…” or the “[inaudible buzzling and crackling]” participants.
Have you ever had to duplicate work because your coworker sent you the wrong version of something you were working on together? Have you ever lost months or years' worth of information to a hard drive failure? Have you struggled to find the right resource at your organization to help you get additional details or finalize a project?
Welcome back to our series exploring Office 365. If you’re just joining us, make sure to check out the introduction and our section on productivity. This week, we are going to take a look at the Office 365 Collaboration and Communication tools.